Delivery Times

All deliveries are made by any global package delivery company . The orders are shipped from our suppliers to your destination. Please note that shipments to post office boxes will generally not be delivered.

Orders are processed from Monday to Friday, from 9 to 11 in the morning.

Please notice that orders which are placed Friday afternoon, Saturday and Sunday will be processed on Monday morning.

Express orders that are placed on Thursday afternoon are going to be processed and sent out on Friday.

Please be also aware that even orders within Germany that are placed on Thursday afternoon will arrive at the delivery address after the weekend in general.

 

Estimated transit time after dispatch:

European Union: 1-5 working days. As soon as the parcel leaves our warehouse, you will receive an automatic E-Mail with the tracking number to follow the status of the delivery.

Other Countries: 5 to 10 working days. Please be aware that in case of deliveries outside European Union orders are processed but they are not shipped on the same day. The parcels have to pass customs before we can send them out. This usually takes around 3/4 days. For this reason, it usually takes more or less 10 days before the parcel gets to you.

GTR-Sales GbR shall not be held responsible for delays in shipments caused by international customs issues or any other circumstances beyond the control of the company.

Please note that orders with more than one item might be delivered from different warehouses. As a result you could receive more than one parcel.

Orders that come from different warehouses will be processed as fast as possible, but there might be short delays.

 

 

Delivery Costs

In normal conditions, shippping in europe is free

 

 

Duties and Taxes

All shipments outside European Union may be subject to import charges, which are the responsibility of the purchaser. We cannot predict what your particular charges may be.

For more information regarding your country’s customs policies, please contact your local customs office.

This means that all applicable taxes and duties are included in the final purchase price when you place your order and there are no additional costs due upon delivery.

The price you see is the price you pay.